What Happens After You Book a Quote? Your Complete DayMaker Journey | DayMaker Cleaning Co.
You're thinking about hiring DayMaker. You've read our blogs, you're interested, but there's one question left: what actually happens once you book?
Let's walk through the entire process, step by step, so you know exactly what to expect from the moment you request a quote to your first regular cleaning.
Step 1: You Book Your In-Person Quote Online
You go our website and pick a date and time that works for you directly on our calendar. No back-and-forth, no waiting to hear from us.
As soon as you book, you get a confirmation email letting you know it's locked in, along with the date and time I will be at your home.
That's it. You've already got a walkthrough scheduled without a single phone call or email.
Step 2: The In-Person Quote Visit
This takes about 15 minutes.
I come to your home and we walk through together. This is also when I get to meet your pets, which is honestly one of my favorite parts.
During the walkthrough, I'm asking:
What's important to you? Are there specific areas you want extra attention on, or areas we should avoid?
What's your ideal frequency? Weekly, bi-weekly, or monthly?
Which rooms get used the most? This helps me understand where buildup happens fastest.
I'm also looking at:
Furniture types and how much there is
Appliances and their condition
Baseboards, cabinets, types of flooring and general layout
Overall size and complexity of the space
Why this matters: All of this helps me understand how long your home will actually take to clean properly. That's what determines your price and how we schedule your team.
You don't need to prep or clean before this visit. I want to see your home as it would be normally on a regular visit.
Step 3: We Put Together Your Quote
After the walkthrough, I head back to the office and build out your quote.
This includes:
Your price based on your home's specific needs
A proposed date for your first deep clean
A regular day for your ongoing recurring visits
You'll receive this within 24 hours, sent through our quoting system by email or text, whichever you prefer.
Step 4: You Review and Approve
Through our quoting system, you can:
Approve the quote as-is
Request changes (different frequency, adjust areas of focus, etc.)
Ask questions before deciding
There's no deposit and no commitment required to get a quote. You're free to think it over, compare, or ask questions before approving anything.
Step 5: We Get You on the Books
Once you approve:
We schedule your first deep clean, usually within a week or so
We schedule your ongoing recurring visits (weekly, bi-weekly, or monthly, based on what you chose)
Important to know: Your first deep clean might not land on the same day as your regular recurring visits.
Why? Deep cleans take longer, so we schedule them around our team's other recurring clients to make sure you get the time you actually need. Your regular visits going forward will always fall on the same day and roughly the same time.
Step 6: We Collect Your Details
Before your first visit, we'll reach out to get some practical information:
Where should we put your garbage?
Any parking notes we should know about?
How will we access your home? (Key, code, you'll be there, etc.)
Any other specifics that'll help your team on day one
This makes sure your first visit goes smoothly without any confusion about logistics.
Step 7: You Get a Reminder Text
The day before every visit, you'll receive a reminder letting you know:
What time we're coming
Who's on your team that day
You're never wondering "wait, is today the day?" We keep you in the loop every time.
Step 8: Your First Deep Clean Happens
Your team arrives within the scheduled window. This first visit is a deep clean, meaning it takes longer than your regular visits going forward.
This is your team getting your home to baseline and setting the standard for future cleanings.
You can be home or not, whatever you prefer. Most clients aren't home, but being there for the first visit to say hello is completely optional.
Step 9: Your Recurring Schedule Begins
After your first deep clean, you're officially on the schedule.
Same day, same rough time, every week, two weeks, or four weeks, depending on what you chose.
From here, it's simple:
You get a reminder text the day before
Your team shows up and cleans
You come home to a clean house
That's it. No re-booking, no coordinating each time, no thinking about it.
What If Something Needs to Change?
Life happens. If you need to adjust your schedule, skip a visit, or make a special request, just reach out.
No cancellation fees, no penalties, no guilt. We're flexible because we know things come up.
Learn more about our cancellation policy.
What If You're Not Happy With Something?
Just tell us. A quick text or call, and we'll make it right.
No complicated forms, no proving your case. We want your home to be exactly what you expect every time.
The Whole Journey, Summarized
Here's the complete path from start to finish:
You request a quote online — no commitment required
We visit your home — 15-minute walkthrough, we ask questions, meet your pets
We build your quote — sent within 24 hours via email or text
You review and approve — no deposit, no pressure
We schedule you — first deep clean within about a week, recurring visits set on a consistent day
We collect access details — garbage location, parking, entry instructions
You get a reminder — the day before every visit, every time
Your first deep clean happens — getting your home to baseline
Recurring service begins — same day, same time, hands-off from here
Why We Built It This Way
We wanted the process to feel simple from your side, even though there's a lot happening behind the scenes to make sure your team is prepared and your home gets exactly what it needs.
No surprises. No confusing steps. No wondering what happens next.
Just a clear path from "I'm curious about this" to "I never think about cleaning my house anymore."
Ready to Get Started?
If you're in Saint John, Quispamsis, or Rothesay and curious what your home would cost, request a quote online. We'll set up a time for that 15-minute walkthrough, and you'll have a price in your hands within 24 hours.
No commitment. No pressure. Just information to help you decide.
From your first quote request to your ongoing recurring visits, we've built our process to be simple, transparent, and predictable. That's what DayMaker clients in Saint John, Quispamsis, and Rothesay can expect every step of the way.
